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Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with FitFocus?
You can start using FitFocus immediately after signing up. Our onboarding process takes less than 10 minutes, and you'll have access to all features during your 14-day free trial.
Do you offer migration assistance from other platforms?
Yes! We provide free migration assistance for customers switching from other platforms like TrueCoach, Everfit, or Trainerize. Our team will help transfer your client data and workout programs.
Is there a setup fee or long-term contract?
No setup fees and no long-term contracts. You can cancel your subscription at any time. We believe in earning your business every month with great service and features.
Can I schedule a product demonstration?
Absolutely! You can book a personalised demo through our signup page or contact our sales team directly. We'll show you how FitFocus can specifically help your training business.
What support options are available?
We offer 24/7 email support, live chat during business hours, comprehensive documentation, video tutorials, and personalised onboarding for new customers.
Ready to Transform Your Training Business?
Join hundreds of trainers who've streamlined their operations and increased revenue with FitFocus.