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FitFocus

For gyms and studios

Coaching software for gyms and studios with a team

Coaches come and go. Your clients shouldn't feel it. FitFocus gives the whole team one workspace, one branded app and one client list, and the records belong to the gym.

Coaching software for gyms and studios with a team

The fixes

Built for the way gym owners work

  • Every coach on your team uses a different app

    One coach is on one app, another is on a different one, another's still on spreadsheets. Members get a different experience depending on who they train with, your brand dissolves across logos that aren't yours, and the gym that built the relationship is invisible in it.

  • When a coach quits, your members walk out the door with them

    Accounts are in the coach's name, so onboarding means sharing logins and copying templates by hand, and offboarding means client data leaves with the coach. No gym should be one resignation letter away from losing the members it paid to acquire.

  • Coaching revenue is a black box you can't manage

    Who's billing what? Which coach's clients are retaining? Which service line is growing? If each coach runs their own stack, you see gym memberships clearly and your fastest-growing revenue line not at all, which means you can't grow what you can't measure.

  • Programming standards slip the moment the team grows past three coaches

    You have a house methodology. New coaches rewrite it. Clients of Coach A get one warm-up, Coach B does something different, and the gym's coaching quality becomes a function of who's on shift.

  • The member-facing app is nobody's

    Members pay your gym. They train with your coaches. Then they download an app with someone else's name on the icon. The experience should be one brand, end to end, including the phone app.

What matters most

The capabilities you'll actually use

Coaches on FitFocus

Coaches who run their business on it

FitFocus has saved us so much time and effort managing all of our athletes. The platform is incredibly user-friendly, our athletes love the app, and the team has been amazing to work with.

Melissa Wu

Melissa Wu

Gym owner & 5x Olympian · HRDKAW Strength

How to run a gym's coaching arm like a real business

Most gyms treat coaching as a revenue line that each coach operates independently. It works, until the coaching arm becomes 40% of the business and the owner realises they have no visibility, no continuity, and no brand coherence across what members actually experience. The coaches own the tools, the tools own the data, and the gym is one resignation letter away from losing client records.

The trigger is almost always the same. A coach fills up, the calendar fills up, and the coaching line stops growing no matter how many enquiries the gym sends its way. That is a supply constraint rather than a marketing one, and the model for planning delivery capacity across every coach and service is set out in our guide to capacity planning for a coaching business. The four ways out of the constraint are covered in our guide to the coaching business growth ceiling. When the trigger is a full coach rather than a full gym, the question is whether a second hire pays for itself, and when it does, which is the subject of our guide to when to hire a second coach. Once the hire is made, the next question is how to pay a coach without giving away the business, which is the subject of our guide to how to pay coaches. Once the team has a pay structure, the question becomes whether each coach is actually working, which is the subject of our guide to revenue per coach. And underneath the hires and the pay structures sits a change in the owner's own role, from practitioner to operator, which is the subject of our guide to moving from practitioner to operator. Once the team is running, the weekly cadence that keeps it aligned without the owner in every conversation is the subject of our guide to the operating system for a coaching business.

The gyms that turn coaching into a durable second business do three things early. They pick one platform for the whole team, so every member gets the same experience regardless of who trains them. They publish a shared programming library, so the house methodology is in the software not just in someone's head. And they put the gym's brand on the member-facing app, because the phone icon is the most-seen touchpoint in the whole relationship.

The test for whether any of this is real is simple. If the owner took two weeks off, what would break? The owner-dependency test walks through the ten things that break first in a coaching business and what each one needs, and it is the fastest way to see whether the coaching arm runs on the team or on the owner.

FitFocus is built for that operating model. One workspace for the gym. Coaches are provisioned by the owner, billed on one invoice, and operate inside shared templates, a shared client roster, and a single branded client app.

FAQ

Common questions

See FitFocus set up the way you coach

We'll show you the app your clients would download and the coach side behind it, using the kind of clients you actually have. You'll get the exact price on the call.